Via Rail Reducing Services In Québec City-Windsor Corridor In Wake Of COVID-19

Sunday March 15th, 2020

Posted at 2:58pm

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VIA Rail Canada has announced a reduction of some of its services as well as additional preventive measures in the wake of COVID-19.

As a result of significant reductions in passenger volumes experienced in the last week, combined with the need to deploy resources to more effectively deal with the pandemic, as of Tuesday, March 17th, services will be reduced by 50% in the Québec City-Windsor corridor.

As well as the schedule changes, VIA Rail will be introducing a modified meal service aboard its trains. In line with the health authorities social distancing guidelines, we will limit the amount of staff and passenger interaction to a minimum, including our meal service. Passengers in economy class will receive a complimentary snack and water. In business class, the regular meal service will be replaced by a light meal and water. In both classes, no other food or beverage service will be offered and passengers with food restrictions are being asked to plan accordingly.

Additional on-board employees will be deployed on all trains in order to sanitize the coach cars while in operation.

Passengers showing symptoms similar to a cold or flu (fever, cough, sore throat, breathing difficulties) are asked not to travel aboard VIA Rail. If those symptoms develop on board, they are asked to immediately report it to one of our employees.

“As a public passenger rail service to all Canadians, we remain committed to provide as much services as possible under the circumstances, as well as a safe travel environment for our customers and our employees. As we are already seeing an important reduction of ridership, these additional measures will help to allow us to maintain the service”, said Cynthia Garneau, President and CEO.

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