Accidental 911 Calls On he Rise

Tuesday May 14th, 2019

Posted at 7:14pm


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Essex County OPP say that they have seen an increase in accidental 911 calls in recent months.   Over the last month alone, they say that accidental or non-emergency use resulted in an increase in calls of 26%.

Police say that pocket dials and numbers having no valid call back numbers were among the contributors to these 911 calls.

OPP say that the public needs to be aware that every time 911 is called police have to patrol, investigate the source of the call and confirm the caller is okay.

Each time there is an accidental 911 call, it is consuming the time of the initial communications center call taker, a dispatcher and generally two officers, hampering their ability to attend to real emergencies. It also takes these officers’ away from potential life-saving proactive activities such as traffic control and enforcement during high volume traffic times.

Police also remind parents to educate their children on the proper use of 911 and remind all users that a cell phone is not a toy. Even if you remove a SIM card from a cell phone, it still has the ability to call 911.


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