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UPDATED: 911 System Fixed After Overnight Outage

Saturday March 7th, 2015, 12:18am


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Last updated: Sunday March 8th, 8:25am

Emergency 911 service was out for Essex County over night and officials have discovered the cause.

They say the major outage to 911 phone lines, which caused calls to be dropped or even not answered, was caused by a computer server issue in Timmins and a cut fibre optic line in Toronto.

As of 9am, officials report all services are back up and running.


911 services in Essex County are experiencing technical difficulties and there are a few things to know should you experience an emergency.

Reports are that some calls take between 9 and 12 rings before being picked up, while others get dropped altogether.

As an interim solution while the problem is being fixed by Bell Canada, the following numbers are being shared by County Emergency Personnel for citizens to use:

OPP Communication Centre: 1-888-310-1122

LaSalle Police:  519-969-5210

For Ahmerstburg Police:  519-736-3622

For Town of Essex, Amherstburg, Tecumseh, and Lakeshore Fire Department: 519-258-4444

For LaSalle Fire:  519-966-1711

For Kingsville Fire:  519-733-2313

For Leamington Fire:  519 -326-4431

For EMS:  519-258-2155

In Windsor, all 911 lines are working properly.

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