Enwin Nearing Complete Restoration Of All Services
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Power is almost on to everyone in Windsor.
Enwin teams have worked continuously throughout the night and will continue to work throughout today, and as of noon today, approximately 300 customers remain without power. This number will fluctuate as damaged tree branches continue to fall across powerlines.
At the peak of outages, there were approximately 25,000 customers affected. Yesterday morning this number was reduced to 5,000; as of 8:30pm yesterday, there were approximately 518 across the city in isolated pockets. Crews will remain active until all issues are resolved.
Enwin also says that individual home outages will not appear on the outage map. If the outage map does not reflect a customer’s outage, ENWIN recommends, if they haven’t already, to call the Customer Service team at 519-255-2727.
If the outage is the result of a damaged point of connection to the home, it is the responsibility of the homeowner to seek the assistance of a qualified electrician to have the point of connection to the home repaired and that repair inspected and authorized for reconnection by the Electrical Safety Authority. Even if a home has power but the point of connection has been damaged, the homeowner is still responsible to have the point of connection repaired. ENWIN requires authorization from ESA to reconnect power to the home after a repair has been made.
