New Model Of Care To Be Introduced At Hôtel-Dieu Grace Healthcare

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Hôtel-Dieu Grace Healthcare is making changes to the way they will be delivering care to some of the community’s most vulnerable.

Slated to begin in November, they will move to move from a provider-centric model to a patient-centric model, focusing on what the patients value most. By elevating the role of the Registered Nurses within HDGH, and introducing Personal Support Workers to the staffing mix, officials say that the new model will enhance the patient experience.

The development of a Patient Transitions Office will maximize resources, and ensure that each patient is in the right bed, at the right time and receives the right care.

“The main focus in hospitals across Ontario is ensuring that we are meeting the needs of our patients, moving to this Team-Based Model of Care will mean that our patient’s needs will be met beginning at admission, right through to their discharge,” said Bill Marra President and CEO.

“This change will see the addition of resources into the HDGH team that will better address those care needs that have been identified as important to the patients such as patients getting a shower, needing assistance to eat, mobilization and timely response to call bells, just to name a few.”

HDGH will follow the Three-Factor Framework, which is endorsed by the College of Nurses of Ontario. This framework supports the predictability and complexity of the patient’s condition determining the level of nursing knowledge required to provide care. As a non-acute care hospital, the shift will focus on the type of patients that HDGH serves.

Endorsed and supported by the hospital’s Patient and Family Advisory Council, this model will support a restorative and recovery care philosophy, considered a best practice approach to care in rehabilitation, complex medical and mental health and addictions patient populations.