Windsor Launches 311 App

Friday March 1st, 2019

Posted at 12:04pm

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It is event easier to complaint to the City of Windsor with the help of a new customer service app called Windsor311.

“We’ve had a great connection with the residents of Windsor through our call centre for more than a decade,” said Windsor Mayor Drew Dilkens. “We started with phone calls to 311, and we followed that with 311 online, email and texting, and now there’s an app for that too.”

There are currently seven overarching service request categories with 19 sub-categories to choose from on the app (nine involving snow removal), and more will be added in the future.

The seven overarching categories are:

1. Animals

2. City-owned property

3. Graffiti

4. Property maintenance

5. Snow and ice

6. Streets and sidewalks

7. Report a concern not listed

To download the app visit the app store that works for your mobile device and search for Windsor311.

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