Seminar To Teach Best Practices for ‘Dealing With Difficult People’
Sunday September 16th, 2012
Posted at 11:30am
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Everyday we encounter difficult people in our lives, from family members to co-workers and customers right down to our bosses. No matter how hard we try to please them, they just never seem to be happy, but now there is help.
A full day seminar is being offered on October 24th by Trained By Pros that will provide you with all the skills you need to deal with difficult people!
This full-day skills development program will provide a fun, high-impact, hands-on opportunity to learn the necessary steps and skills required to acknowledge and effectively manage difficult personalities in all professional and personal situations. It will acknowledge associated fears, defensive behaviours, different personality types, responding techniques, and the suggested solution process to effectively dealing with challenging situations.
The goal of this program is to empower individuals with the right skills and techniques to resolve any difficult situations that may arise within professional and personal interaction.
Upon completion all participants will receive a certificate of completion and full-program manuals with all of the information you need when it comes time for review!
To sign up call 519-969-4430 or email them at [email protected]